1) Eligibility

• You must be 18+ (or age of majority in your jurisdiction) to purchase.
• By placing an order, you confirm all information is true, accurate, and complete.

2) Research Use Only

All products are strictly for research purposes. They are not intended for human/veterinary consumption, medical treatment, or diagnostic purposes. By purchasing, you agree to use them only in accordance with laws/regulations.

3) Orders & Acceptance

Orders placed via the Website constitute an offer to purchase. We reserve the right to accept/reject at our discretion.

An order confirmation does not guarantee fulfillment if later issues arise with supply, payment, or compliance.

4) Pricing & Payment

• All prices in EUR (€), subject to change without notice.
• Payment required in full at checkout via offered methods.
• By submitting payment, you authorize the processor to charge your method.

5) Shipping & Delivery

Shipping terms are detailed in our Shipping Policy. Transit times are estimates only. Risk of loss passes to you once courier confirms delivery.

6) Customs, Duties & Import Responsibility

You are importer of record, responsible for duties, taxes, clearance, and restrictions. We are not liable for delays, seizures, or destruction by customs.

7) Orders to the United States

U.S. orders are high-risk. Buyer assumes full responsibility for compliance with U.S. customs regulations.

• If seized, we may resend, but buyer must pay replacement shipping.
• We reserve the right to reject U.S. orders at our discretion.

8) Returns & Refunds

Our Returns & Refunds Policy applies. Returns accepted only for incorrect, expired, or mis-shipped items. Peptides and temperature-sensitive items are non-refundable. Shipping fees non-refundable.

9) Temperature-Sensitive Products

Peptides and certain items require cold-chain handling. They may be shipped with dry ice or cold packs. It is your responsibility to collect and store immediately. We are not responsible for degradation once delivered.

10) Prohibited Uses

• Any unlawful purpose or violation of local laws.
• Human/veterinary consumption or clinical use.
• Misrepresentation of intended use.
• Reselling in prohibited jurisdictions.

11) Intellectual Property

All Website content is owned/licensed by us and protected by copyright/trademark laws. You may not copy, reproduce, or exploit content without written consent.

12) Disclaimer of Warranties

Products are provided “as is” without warranties. We disclaim merchantability, fitness for purpose, and legality guarantees. No assurance of effectiveness or suitability in your jurisdiction.

13) Limitation of Liability

To maximum extent allowed by law, we are not liable for indirect, incidental, or consequential damages. Liability limited to purchase price of product at issue.

14) Indemnification

You agree to indemnify and hold harmless Gerontis, its directors, employees, and agents from claims, damages, or expenses arising from misuse of products, violation of Terms, or breach of laws.

15) Privacy

Personal data collection is governed by our Privacy Policy.

16) Termination

We may suspend/terminate Website access for violation of Terms. Obligations such as payments, indemnities, and liability limits remain enforceable after termination.

17) Governing Law & Jurisdiction

These Terms are governed by the laws of our business jurisdiction. Disputes resolved exclusively by competent courts, unless consumer protection laws require otherwise.

18) Changes to Terms

We reserve right to update Terms. Updates posted on this page with “last updated” date. Continued use of Website = acceptance of revised Terms.